Customer satisfaction key to digital transformation success
Customer satisfaction is a key priority for SAP Malaysia's new managing director Duncan Williamson, who believes that the customer relationship extends far beyond the sale
Customer satisfaction is a key priority for SAP Malaysia's new managing director Duncan Williamson, who believes that the customer relationship extends far beyond the sale
''It is not just about equipping youth with the necessary digital skills for tomorrow, but also about enabling them to design impactful, innovative solutions to societal problems," said SAP's Claus Andresen.
Industry veteran Duncan Williamson applauds the government's vision to enhance Malaysia's reputation as a regional digital hub.
Beyond the crystal ball: Computerworld Malaysia asks MDEC’s Datuk Yasmin Mahmood what really lies ahead for Digital Malaysia in 2018.
To continue an exclusive series of deep dives into Digital Malaysia, Computerworld Malaysia asked MDEC’s CEO Datuk Yasmin Mahmood for a retrospective on 2017.
Computerworld Malaysia ‘rapid-fire’ interview with SAP’s new Southeast Asia President and MD Claus Andresen.
The right mix of skills, strong leadership and stretch goals are just a few of the secrets to building a top-notch analytics team primed to derive lasting value from your data.
One of the problems to be solved is data in itself.
Corporate fraud, excesses and subsequent scandals, loss of public trust and even bankruptcies are a recurring phenomenon.
Last week I had the opportunity to listen to a very interesting return of experience on the use of shared Flash technology for Big Data, and more specifically Hadoop workloads.
This is the first year that the ASEAN DSE has been organised across all 10 ASEAN member states - the result of a strategic partnership between the ASEAN Foundation and SAP.
Solid business intelligence is essential to making strategic business decisions, but for many organizations, BI efforts are derailed by poor data practices, tactical mistakes and more.
Whether you’re a recent grad, seasoned IT pro or someone looking to make a career change, these bootcamps will set you on the right path for a career in data science.
A universal semantic data layer is a single business representation of all corporate data aimed at helping users access data using common business terms via the BI and analytics tools of their choice.
Data analytics is fast becoming the key to a winning business strategy. But without the right approach, skills, and tactics, your data initiatives may never add up.
Here's why data scientists are in high demand, and a peek into what Bloomberg is using data science for.
Bloomberg's Gideon Mann shares why financial institutions should now adopt data science to stay relevant and competitive in future.
Car insurance specialist has developed an award-winning digital product as part of ambitious transformation initiative.
Lloyd's of London CIO Jennifer Rigby discusses the impact of data analytics, AI, innovation, and putting IT at the heart of the organisation's strategy and transformation agenda.
The company's head of data science, Gideon Mann, on the work behind 'The Terminal'