The days of low-cost commodity services are waning, as IT organizations seek stronger strategic partnerships with IT outsourcing providers in the era of digital transformation.
As the managed services provider market matures, CIOs should resist the urge to go with the lowest-cost provider in favor of partners that understand your business and can help you achieve strategic goals.
The move enables financial institutions to outsource certain business functions with a peace of mind.
The region is also leading the way in digital transformation, with 57 percent of companies there having a formal digital transformation strategy, according to a study by 451 Research and CenturyLink.
Managed security services providers are gaining a foothold in the market.
Even though organisations in the country are highly aware of the need for digital transformation, they are slow to adopt technologies for it, shares IDC's Jubert Alberto ahead of the CIO Conference Philippines 2017.
In the era of digital transformation, design thinking can enable a new way of working between IT outsourcing customers and providers.
Global CIOs must begin planning now for the impact of Brexit on their IT services and outsourcing strategies.
A computer-generated lottery will be held to distribute the visas.
The uncertainty of the future of the H-1B visa programme is causing businesses to take a closer look at U.S. IT service delivery locations.
Intelligent automation has the potential to transform outsourcing engagements, but customers should do their due diligence before choosing their partners.
Critics must now rely on the "Trump effect" to hold back offshoring
Third-party contractors hired by IMF are being displaced.
Without dedicated and ongoing governance, carefully negotiated and documented rights in an outsourcing contract run the risk of not being enforced, and the relationship that develops may look nothing like what you envisioned.
The solution provides merchants and consumers a seamless, safe and secure payment method to transact
Trump’s time for H-1B action is closing fast
IT service providers are increasingly using robotic process automation and artificial intelligence capabilities, but their customers may not be reaping the full benefits.
Here are 10 predictions for the year ahead in IT outsourcing.
New reporting rules could make IT equipment leasing less attractive, but lessors may be more amenable to meet client demands or offer new value-added services to win over customers.
We predicted this was the year that security and integration challenges would become key considerations, companies would embrace robotic process automation and offshore captive models, and the IT outsourcing contracting process would become more agile and accommodating. Now it's time to revisit our predictions.