Outsourcing

7 tips for managing an IT outsourcing contract

Stephanie Overby

Without dedicated and ongoing governance, carefully negotiated and documented rights in an outsourcing contract run the risk of not being enforced, and the relationship that develops may look nothing like what you envisioned.

Grading our 2016 IT outsourcing predictions

Stephanie Overby

We predicted this was the year that security and integration challenges would become key considerations, companies would embrace robotic process automation and offshore captive models, and the IT outsourcing contracting process would become more agile and accommodating. Now it's time to revisit our predictions.

Why (and when) outsourcing security makes sense

Beth Stackpole

Offloading security strategy and day-to-day operations to a managed security service provider can free up IT resources. But be prepared: It’s not an entirely hands-off proposition.

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