Filipinos can now pay bills, buy load via Facebook Messenger

Adrian M. Reodique

PayMaya and GCash integrated in Facebook Messenger
Mobile wallets, PayMaya and GCash, are now integrated in Facebook Messenger. Credit: Adrian M. Reodique 

Users of mobile wallets, PayMaya and GCash, in the Philippines can now send money, pay bills, and buy mobile load and data using Facebook Messenger.

To use the PayMaya and GCash in Facebook Messenger, users will have to:

  1.        Search for @PayMayaOfficial and @gcashofficial on Messenger.
  2.        Tap on "Get Started"
  3.        A chatbot will display options such as: "Send Money" "Pay a bill", and "Buy Load". The "Send Money" option is only available for PayMaya users. However, users must have an account to proceed with their transactions.

For PayMaya, new users can create their account using Messenger, while those with the PayMaya app can link it to their Messenger.

For GCash, new users just need to enter their mobile number and SMS verification code to create an account. As for existing users, they will need to enter their GCash-registered mobile number, as well as their SMS verification code and mobile personal identification number (MPIN) to link the account on Messenger.

The new service is now available only for Android phone users.

GCash and PayMaya are positive that the integration of their mobile wallets to Facebook Messenger will enable the unbanked population in the country to enjoy cashless payments using their smartphones.

"This integration with Messenger represents an exciting new way to reach the unserved and underserved people and communities in the country by making payments available via social... Our mission is to make cashless payments available for all and this new channel via Messenger will help us enable more people," said Paolo Azzola, chief operating officer of PayMaya Philippines.

"This integration with Messenger represents an exciting new way to reach the unbanked in the Philippines... We want everyone to enjoy cashless convenience on their mobile phones, and we think that these new tools will improve the financial lives of our customers," said Albert Tinio, President and CEO of GCash, in a report by Manila Bulletin.

Majority of households in the Philippines (86 percent) are unbanked or do not have a deposit account, according to Bangko Sentral ng Pilipinas' (BSP) quadrennial Consumer Finance Survey. Meanwhile, Facebook Messenger was found to be most popular instant messaging application for majority of smartphone users (93 percent) in the Philippines, Deloitte's Global Mobile Consumer Survey indicated.Users of mobile wallets, PayMaya and GCash, in the Philippines can now send money, pay bills, and buy mobile load and data using Facebook Messenger.

 

Related Stories: